The hubster was going to be on the West Side of Madison yesterday so I asked him a little favor: stop by Cub Foods and get $100 of certain gift cards AND the $20 store coupon. I had it all in an envelope and labeled for him..
What you need to know about my hubby is this: he hates couponing/working the deals.
However, he doesn’t hate saving money, having plenty of food to eat, going out to eat with gift cards…he just hates holding up a register line, “putzing” to pay and challenging an incorrect transaction.
He’d rather just go with the flow and move on.
We are very different, LOL!
Now that you know that about my husband, you will understand when I tell you that he didn’t see two of the gift cards I had listed and just grabbed two for Red Lobster (not part of the deal) and after they were all activated and he paid – he mentioned that his wife said he should get a $20 coupon.
The cashier didn’t know…and called a supervisor. The supervisor didn’t know and called the manager on duty. Bottom line, cards couldn’t be returned because they had been activated and he got the wrong cards for the deal.
He said “don’t worry about it” and left….offering to just give me the $20. (I tried to explain that it was like taking a $20 out of my left pocket and putting it into my right pocket — but failed at the visual).
What did I do? I called the store and asked for the manager.
I explained it VERY nicely and asked what could be done to rectify….(remember, we are ALWAYS courteous to the store employees) and he said we could keep the incorrect cards and they would use the “key code” to create a $20 store voucher that I could pick up any time this week at the customer service desk!
Lesson of the day: It never hurts to ask!!!
My husband listened to the call, rolling his eyes at first, and then gave me the big “high five” when I hung up — yes, it was worth a phone call.