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ROUNDY’S SUPERMARKETS, INC. PICK ‘N SAVE . COPPS . RAINBOW . METRO MARKET . MARIANO’S PO Box 473 Milwaukee, WI 53201 414-231-5000
Roundy’s Coupon Policy
Roundy’s promotes a coupon-friendly shopping experience and encourages customers to participate in store, manufacturer and internet coupon use. The following policy guidelines are current, but Roundy’s may change this policy at any time and policy changes may not be advertised. Coupon redemptions are subject to the policy in effect at time of redemption.
General Coupon Acceptance Guidelines
Coupons must be presented at the beginning of the customer transaction along with your Roundy’s Rewards Card (where required). The Roundy’s Rewards Card (where required) must be scanned or customer phone number entered at the beginning of the order and prior to coupon deductions.
Roundy’s reserves the right to limit coupon quantities and to determine the order of application of multiple coupons and/or promotions.
Coupons are accepted in accordance to the stated requirements on the coupon at the time of purchase. These requirements include, but are not limited to: product type, flavor(s), size(s), quantities and minimum/maximum dollar purchase limits.
Coupons are intended for one-time use and cannot be redeemed more than once.
The total coupon value cannot exceed the price of the product.
Roundy’s only accepts original coupons and does not accept photocopied or reproduced coupons (including multiple prints of same series internet coupons).
Roundy’s does not accept expired coupons.
Coupons have no cash value.
Roundy’s will accept ONE manufacturer coupon and ONE store coupon on the same qualifying item, unless prohibited by either coupon.
All applicable sales taxes are paid by the customer at the full value of the item.
Roundy’s reserves the right to refuse any coupons at its discretion.
Coupons issued by manufacturers contain redemption guidelines including, but not limited to: “terms of agreement”, “face value”, “expiration date” and the verbiage “manufacturer coupon” and has valid remit address for the manufacturer.
Roundy’s adheres to all manufacturer redemption guidelines.
Offers of Buy One Get One FREE promotion in weekly ad cannot be combined with a Buy One Get One FREE manufacturer coupon to result in both items FREE.
oCoupons will not be accepted for product received FREE.
The total coupon value cannot exceed the price of the product.
Stacking of manufacturer coupons (combining manufacturer coupons on the same item in any form including electronic and paper/printed coupons) is not allowed.
No substitutes are permitted on manufacturer issued coupons.
Rainchecks will not be issued for manufacturer coupons.
The following rules apply to all coupon doubling.
Customer Eligibility Rules: The following prerequisite requirements must be met before doubling will occur:
oCustomer’s Roundy’s Rewards Card must be scanned at the beginning of the order (where required).
oCustomer must spend $25 in a single transaction:
$25 requirement is before tax.
$25 requirement is after paper store coupons.
$25 requirement is after Roundy’s Rewards Card discounts or store discounts (where Rewards Card is not required).
oA limit of 5 eligible coupons (10 for Double Double Daze) in total can be doubled.
oManufacturer coupons with a face value of $1.00 and under are eligible for doubling.
No cash back will be given
The total coupon value, including the doubled amount, cannot exceed the price of the product.
A Roundy’s Banner Gift Card purchase cannot be used toward Double Coupon $25 threshold.
Manufacturer coupon where the item is FREE will not be doubled.
Printed Internet Coupons
Roundy’s accepts manufacturer coupons that have been obtained via the Internet and then printed. All Manufacturer Coupon guidelines apply to Printed Internet Coupons. In addition:
Roundy’s accepts internet generated manufacturer coupons that have the following conditions:
oInternet printed coupons must scan at checkout.
oInternet printed coupons must have serial numbers and follow an industry-standard format.
oInternet printed coupons must have an expiration date.
oInternet printed coupons must have a watermark printed on the face of the coupon.
oInternet printed coupons must clearly indicate that they are a manufacturer coupon and have a valid manufacturer address on the printed coupon.
Roundy’s does NOT accept internet printed coupons containing the following conditions:
oFREE product offers or Buy One Get One Free offers.
oAbsence of a clear and scannable UPC bar code.
oAbsence of a valid manufacturer address on the printed coupon.
oPhotocopied internet coupons.
Most internet sites will print a time and date stamp on the coupons.
Multiple coupons with the same time and date stamp or serial numbers will NOT be accepted.
oAppear to be altered in any way.
Catalina is a third party vendor that partners with vendors and Roundy’s to offer both manufacturer and Roundy’s in-store coupons. The coupons are triggered by purchasing qualified items at checkout which generate a coupon to print on the Catalina printer.
It is Roundy’s policy that these coupons are to be used in a future purchase, not within the purchase in which they are generated.
Catalina coupons are provided to the customer present based on a product purchase. If that customer does not want their earned Catalina coupon, it is Roundy’s policy that the Catalina coupon(s) are destroyed immediately. Catalina coupons are non-transferable (including self-checkout).
Roundy’s will accept competitor Catalina coupons provided the coupon states “Manufacturer Coupon” and does not state “Redeemable Only At (Competitor Name Here).”
All Manufacturer Coupon guidelines apply to Catalina Coupons when marked “Manufacturer Coupon.”
oCatalina Coupons when marked “Manufacturer Coupon” cannot be used in conjunction with any other manufacturer coupon for the same product.
SavingStar and UPromise Programs
Roundy’s helps its customers participate in the SavingStar program where coupon values are loaded to their Rewards Cards, applied upon purchase and delivered to the customer at a later date (not immediately at checkout), as well as UPromise where savings are banked in order to save for college.
Please direct all inquiries for these programs to:
SavingStar – www.savingstar.com
UPromise – www.upromise.com
Roundy’s may change these rules at any time. Rule changes may become effective without advance notice or advertisement. The current rules will be posted on Roundy’s websites. Updates will be posted as they occur. (They do not have to tell us in advance that they are changing the policy – and I bet it WILL change again, when they roll out Unlimited Double Coupon Days)
Under General Acceptance, nothing hugely new – they make it clearer as to what they will and won’t take. Photo copied coupons are illegal and they are still not letting us get “Overage” where a coupon could give us money back if it is greater than the value of the item being bought. The Right to Limit coupons — might effect those of us that order large quantities of items, like 50 boxes of cereal, etc.
Under Manufacturer Coupons, they say the coupon can’t exceed the value. We HAVE been using them in the past but not gotten “Overage”. We simply got the item FREE. This might be impossible now. Example: Toothpaste for $.75 and you have a $1.00 coupon. They might not let you use the coupon anymore.
…No stacking of SavingStar or UPromise eCoupons with paper Manufacturer coupons. Considering the fact that they are both Manufacturer Coupons, we shouldn’t anyways. 🙂
Under Doubled Coupons, I know several people used to buy Roundy’s gift cards to bump up their base total so they could double coupons. They would use that gift card on their NEXT transaction and buy another $25 gift card with their 5 items. You can no longer do this. You can still buy gas cards, etc but not the Roundy’s ones.
Under Printed Internet Coupons, they are just making it VERY clear. It is illegal to photo copy and use coupons…and it is a clearly spelled out clause to help them avoid fraudulent coupons. A lot of the ones out there for FREE products, printed off of the Internet, are fakes and show up on the CIC list.
Under Catalina Coupons, I see a few things. First of all, you can’t go digging through the trash cans at the self checkout aisle and look for ones that people have pitched. They also don’t want cashiers to save them and use them personally. That is why they get destroyed.
…Walgreen’s Register Rewards ARE OK to use, as long as they do not say “ONLY AT Walgreen’s”. If they say Redeemable AT Walgreen’s, they should be OK. You often see ones like this at HyVee, Sentry Foods and Target too.